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Operations & OT

9 posts on operations & ot.

July 27, 2026

What managed IT actually costs for a 10 to 30 user business

Real per-user pricing bands for managed IT with security included, what belongs in the base fee, and why the cheap quote usually is not.

managed IT pricing MSP

July 17, 2026

If your IT person disappeared tomorrow: the documentation test

A one-page test for whether your business actually controls its own IT, and the 7 documents that should exist before you ever need them.

documentation business continuity vendor risk

July 10, 2026

Personal phones, company email: a sane BYOD setup for small business

Most 10 to 30 user companies are BYOD by default, not by decision. Here is how to protect company data on personal devices without managing anyone's phone.

BYOD mobile security policy

July 6, 2026

Do you still need a server? The 10 to 30 user question

The aging office server is due for replacement and the quote is $12,000. Before you sign it, here is how to decide what actually still needs to live on-prem.

cloud migration small business IT servers

April 20, 2026

The IT transition from 25 users to 75 users

A practical playbook for the IT and cybersecurity transitions a small business has to navigate as it grows from 25 users to 75, with what breaks and what to build at each milestone.

scaling managed IT SMB

April 20, 2026

Breaking free from break-fix, what changes with managed IT

A practical look at what changes when a small business moves from break-fix IT to a managed services engagement, from cost predictability to security posture to the 3 AM call.

managed IT MSP SMB

April 20, 2026

Vendor risk management at 40 employees, without a GRC tool

A practical vendor-risk program for small and mid-market firms that cannot justify a GRC platform, built around a maintained spreadsheet, a tiered review cadence and a clear escalation path.

vendor risk VRM compliance

April 20, 2026

Network segmentation, when a flat network becomes a liability

A practical view of network segmentation for small and mid-market firms, what it actually means at this scale, what it protects against and how to phase the implementation without disrupting operations.

network segmentation architecture operations

April 19, 2026

OT cybersecurity for mid-market manufacturers

Why operational technology needs a cybersecurity program distinct from corporate IT, what the IEC 62443 framework expects and how a mid-market manufacturer should sequence the work.

manufacturing OT IEC 62443